Delivery & Returns

Christmas Delivery Information

Please note the following information is a guide only - please order as soon as possible to allow time for your parcel to arrive before Christmas. 

Standard Delivery - order before 2pm Monday 20th December 2021

Express Delivery - order before 2pm Wednesday 22nd December 2021

Orders placed after these cut offs are likely to not arrive before Christmas

 

 

Delivery

All orders will be dispatched as soon as possible Monday to Friday (excluding national holidays). Orders placed before 2pm (UK time) are usually dispatched the same day. We will also endeavour to dispatch orders on Saturday mornings where possible. All orders are packaged securely and safely before leaving our warehouse promptly.

Delivery Times

UK Standard - Item will usually arrive within 1-3 working days from dispatch date. Parcel may require a signature upon delivery depending on weight and value.

UK Next Day - Our next day guaranteed service is available on orders placed before 1pm on Monday-Thursday. All orders placed on Friday before cut off with this service will not arrive until Monday. Orders placed after cut off on Friday will be dispatched on Monday and delivered Tuesday.

International - We currently do not offer international postage. We continue to review this situation and hope to provide international postage again in the future.

Returns

If you are unsatisfied with your purchase for any reason, please notify us by email at info@sneakerscience.co.uk before returning to the returns address provided. All returns must arrive within 14 days of receipt of goods in as new and unused condition, apart from cases of returns of faulty product. Cost of returning item will usually be at the expense of customer with exceptions made at the discretion of Sneaker Science staff. However, the original shipping charge paid with the purchase will be refunded in full by Sneaker Science.
All refunds will be processed within 3 working days of receipt of returned products by Sneaker Science.